Reinventing healthcare delivery
نویسنده
چکیده
In this thought paper, Professor Steven Spear argues that the way to achieve great operational performance and value has often been misunderstood. In order to ensure that good people and good science are facilitated, rather than overwhelmed, by systems, leaders have to expand their attention from ‘what individuals do’ to ‘how the pieces come together’. High quality care and great performance involves leaders making problem solving, improvement, and innovation part of the regular routine of daily practice.
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